Privacy Policy 

 

Last updated: 01/04/2021 

 

 

Our Commitment to Your Privacy 

 

Aljabr Laundry App, part of the Aljabr Laundries Company Limited, we values you as our customer and recognizes that privacy is important to you.  

This Privacy Statement has been formulated to help you understand the nature of the data we collect and how this personal data will be treated by us. 

It is important you are informed how Aljabr Laundry App uses your personal data and your rights as a customer when you share your data with us and according to Data acts and regulations in the Kingdom of Saudi Arabia. 

 

Why We Collect and Use Your Personal Data? 

We use the info collected about you for various purposes. Your personal data may be used in the following ways: 

• Service Request: We use your personal data to complete your online requests. This include sending you communications that relate to your request, such as confirmations, modifications, and reminders. 
• Account facilities: We use the information you give us to administer this account, you can manage your request, make future requests easily, and manage your personal settings. 
• Communicating with you: We may use your personal data to contact you about the latest deals, special offers, and other services we think you might be interested in. We use it also to respond to your inquiries, complaints, and suggestions, and to fulfill your requests. 

 

 

 

 

How & What Personal Data Do We Collect and Use? 

Your personal data is collected in the following main ways: 

• Create an account: when you create an account on our mobile app (name, e-mail address, address, phone number, date of birth, gender). 
• Through your use of the app: when you use the mobile app, we may track and collect app usage data (such as the time and date of visiting the app). 
• Using cookies: we may collect personal data through automated technology from your use of our mobile app (such as cookies and usage data). 
• Offline: Data that we collect offline when our communications you with (service requests, complaints, inquires, and suggestions). 

In some cases, we may use a third party payment service to process service requests. In this case, your personal data may be collected by this third party and not by us, and it will be subject to the third party's privacy policy, rather than this Privacy Policy. 

 

How is your personal data shared? 

We will not use any of your personal data for commercial purposes to any third party without your permission unless it is collected without identifiers on an aggregated basis for analytical purposes, studies, reports with adherence to personal date protection acts and regulations in the Kingdom of Saudi Arabia. 

We may share your personal data as described below and in this Privacy Statement, and as permitted by applicable law. 

• Aljabr Laundries Company Limited. We share your personal data within the Aljabr Laundries Company Limited. Aljabr Laundry App shares, access, and use your personal data as described in this Privacy Statement.  
• Third-Party Service Providers. We may share personal data with third-parties in connection with the delivery of services to you and the operation of our business.  

 

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal data when you place an order or access your personal information.  

After transaction is completed, your private information (credit card information, security numbers, financials etc.) will not be stored on our server. 

 

What Are Your Rights and Choices? 

You have certain rights and choices with respect to your personal data, as described below:  

• You have the rights as a customer to access, update, and correct your personal data. You can update the accuracy of your information at any time by either logging into your account or contacting us. 
• You can view and manage notifications and preferences in settings menus of the app. 

 

Updated to Privacy Statement 

We may update this Privacy Statement in response to changing laws or technical or business developments. You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this statement. We therefore recommend you check it periodically  

 

Contact Us 

Questions, comments, and requests regarding our Privacy Policy and how to handle your personal data are welcomed and you can contact us as described in the “Contact Us” section.